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Selling a home is more than just a transaction; it’s filled with memories and emotions. Every seller has their own story and hopes for the future.
For real estate agents, truly understanding this story is key. It’s the difference between a fast, smooth sale and a long, stressful process. If we don’t get our sellers, we might end up showing the home to the wrong people, constantly tweaking listings, or facing unexpected challenges.
But when we really ‘get’ what our sellers want, everything aligns: we match the right buyers, build trust, and close deals confidently. So, how do we get there? By asking the right questions.
As part of the requirement to stay in good standing with the Licensing Commission, you must complete the required Continuing Education. The Colibri is an online school that I like and received excellent feedback from its students. You may check out their CE courses here. (**)
Here are 50 questions that could help you have a better understanding of your home selling clients:
- Why have you decided to sell your home?
- What are your top priorities in this selling process?
- How soon do you need to sell?
- What are your main concerns about selling?
- Have you sold a home before? If so, how was that experience?
- Can you provide the current property tax rate and any recent changes or assessments?
- Are there any issues or quirks with the home I should be aware of?
- What do you believe is the unique selling point of your home?
- How much do you still owe on your mortgage?
- Do you have a specific price in mind for the home?
- How negotiable are you on that price?
- What improvements or upgrades have you made since owning the home?
- Are there any warranties on appliances or systems that will transfer to the new owner?
- How would you describe your neighborhood to potential buyers?
- Are you flexible with your asking price?
- What items will not be included in the sale?
- Have you had any home inspections or appraisals done recently?
- Are there any pending offers or interests?
- How do you prefer to communicate: phone, email, text?
- Would you consider seller financing?
- What are the monthly utility costs?
- How old is the roof and have there been any leaks?
- Are there any homeowner association fees or rules?
- Do you have a preferred method for showing the home?
- Are there specific times or days that are off-limits for showings?
- What features do you think make your home stand out?
- What has been the feedback from previous showings?
- Are there any ongoing maintenance tasks or concerns with the property?
- How old are the major systems like HVAC, water heater, and electrical?
- What’s the history of pest control or any known infestations?
- Have there been any major repairs or insurance claims on the house?
- How is the home positioned in relation to schools, parks, and other amenities?
- Can you provide past utility bills for potential buyers?
- How is the sound insulation, and are there any noise concerns in the area?
- Have you had any disputes with neighbors?
- What will you do if the house doesn’t sell within your desired timeframe?
- Are there any seasonal issues, like basement flooding in the spring?
- Do you have the original blueprints or floor plans of the house?
- Are there any green or energy-efficient features of the home?
- What’s the average foot traffic in the neighborhood?
- Are there any upcoming developments or changes in the neighborhood?
- How would you rate the safety of the neighborhood?
- Have you ever rented out any part of the home?
- Are you open to staging the home for showings?
- How’s the water pressure and quality?
- Have there been any recent sales in the neighborhood?
- Are there any features of the home that might be seen as drawbacks?
- Would you be open to doing a pre-inspection before listing?
- How do you feel about open houses?
- What are the key things you’re looking for from me as your agent?
The emphasis on understanding the seller’s needs and concerns is more pronounced in this list, ensuring a more comprehensive understanding of their expectations and thus facilitating a smoother selling process.
By asking these questions, agents can ensure they’re well-equipped to represent the seller and the property to the best of their ability.
Here’s another post you may find it helpful: 50 Essential Questions Every Real Estate Agent Must Ask Home Buyers
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